1. The Offer

1.1 Bright Horizons is offering eligible existing families the opportunity to refer friends and family members to Bright Horizons nurseries during the Promotional Period.

1.2 Eligible existing families enrolled at a Referrer Nursery will be provided with a unique Referral Code which may be shared with friends or family members who are interested in enrolling a child at a Bright Horizons nursery.

1.3 Subject to these Terms and Conditions, both the Referrer and the New Family may qualify to receive the Reward where the eligibility and qualification criteria set out below are satisfied.

2. Definitions

For the purposes of these Terms and Conditions:

"Bright Horizons" means Bright Horizons Family Solutions Limited.

"New Family" means a family who:

• (a) is not currently enrolled with Bright Horizons;
• (b) books a Nursery Tour using a valid Referral Code during the Promotional Period; and
• (c) subsequently enrols a child at a Bright Horizons nursery.

"Nursery Tour" means a tour of a Bright Horizons nursery booked through Bright Horizons' online booking system during the Promotional Period using a valid Referral Code.

"Promotional Period" means the period commencing on 09 November 2026 and ending on 15 December 2026 (inclusive).

"Referral Code" means the unique referral code issued by Bright Horizons to an eligible Referrer.

"Referrer" means an existing Bright Horizons family enrolled at a Referrer Nursery.

"Referrer Nursery" means any of the nurseries listed in Schedule 1.

"Reward" means one week's free childcare awarded in accordance with these Terms and Conditions.

3. Eligible Referrers

3.1 Only families who have an active childcare placement at a Referrer Nursery are eligible to participate as a Referrer in this promotion.

3.2 A Referrer must:

• (a) have an active childcare placement at a Referrer Nursery at the time the Referral Code is issued;
• (b) provide the Referral Code to the New Family before the New Family books a Nursery Tour; and
• (c) continue to hold an active childcare placement with Bright Horizons when the Reward is applied.

3.3 Families enrolled at nurseries not listed in Schedule 1 are not eligible to participate as Referrers under this promotion.

4. New Family Eligibility

4.1 To qualify under this promotion, a New Family must:

• (a) book and attend a Nursery Tour during the Promotional Period using a valid Referral Code;
• (b) not be an existing Bright Horizons family;
• (c) not have previously attended a nursery tour at a Bright Horizons nursery;
• (d) not already be on a waiting list for a Bright Horizons nursery;
• (e) not already be engaged in discussions with Bright Horizons regarding a nursery placement before using the Referral Code; and
• (f) subsequently enrol a child at a Bright Horizons nursery.

4.2 For the avoidance of doubt, a New Family may use a valid Referral Code when booking a Nursery Tour at any participating Bright Horizons nursery in England and is not required to enrol at the same nursery attended by the Referrer.

4.3 For the avoidance of doubt, children enrolled solely in before-school, after-school, holiday club or other wraparound care programmes shall not qualify under this promotion.

5. Referral Process

5.1 The New Family must enter or provide the Referral Code at the time the Nursery Tour is booked.

5.2 Referral Codes cannot be added retrospectively after a Nursery Tour has been booked or attended.

5.3 Bright Horizons reserves the right to reject any referral where the Referral Code was not submitted correctly or where the eligibility requirements have not been met.

6. Qualification for the Reward

6.1 The Reward will be awarded only if:

• a) the New Family's child commences attendance at a Bright Horizons nursery;
• b) the child remains enrolled and attending for a continuous period of at least three (3) months from their start date;
• c) all nursery fees due under the childcare agreement have been paid when due; and
• d) both the Referrer and the New Family continue to hold active childcare placements with Bright Horizons at the time the Reward is applied.

6.2 Bright Horizons shall determine, acting reasonably, whether the qualification criteria have been satisfied.

7. The Reward

7.1 Subject to these Terms and Conditions, the Referrer and the New Family shall each receive one week's free childcare.

7.2 The Reward will be applied as a credit to the relevant nursery account following confirmation that the qualification criteria have been met.

7.3 The Reward applies only to the child's normal contracted attendance pattern at the time the Reward is applied.

7.4 The Reward includes:

• b) meals; and
• c) consumables normally included within the contracted childcare provision.

7.5 The Reward applies only to qualifying nursery childcare placements and does not apply to before-school, after-school, holiday club or other wraparound care arrangements.

7.6 The Reward does not include:

• a) additional sessions;
• b) ad hoc bookings;
• c) extracurricular activities;
• d) third-party charges; or
• e) any charges outside the child's normal contracted attendance pattern.

7.7 Where government-funded childcare hours apply, the Reward shall apply only to the chargeable childcare element and shall not apply to funded childcare hours. Where a family pays a food fee in respect of funded childcare hours, the food fee shall be waived for the equivalent period covered by the Reward.

7.8 The Reward is limited to one child per qualifying family.

7.9 Where a qualifying family has more than one child enrolled with Bright Horizons, the Reward will be applied to one child only. Bright Horizons will apply the Reward to the enrolled child with the lowest regular nursery fees.

7.10 The Reward:

• a) has no cash value;
• b) is non-transferable;
• c) may not be exchanged for any alternative benefit; and
• d) may not be transferred to another child or family member.

8. Exclusions

8.1 The following are not eligible for the promotion:

• (a) self-referrals;
• (b) referrals relating to an existing Bright Horizons family wishing to enrol an additional child;
• (c) referrals submitted after nursery enrolment discussions have already commenced;
• (d) referrals that do not comply with these Terms and Conditions; and
• (e) Bright Horizons employees, agency workers and contractors unless otherwise approved by Bright Horizons in writing.

9. General

9.1 There is no limit to the number of successful referrals that a Referrer may make during the Promotional Period, provided that all eligibility and qualification criteria are met for each referral.

9.2 Bright Horizons reserves the right to withdraw, suspend, amend or terminate this promotion at any time where reasonably necessary to do so.

9.3 Bright Horizons reserves the right to withhold or recover any Reward awarded in error or obtained through misuse of the promotion.

9.4 The decision of Bright Horizons regarding eligibility and qualification for the promotion shall be final.

9.5 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Schedule 1

Referrer Nurseries

The following nurseries are eligible Referrer Nurseries for the purposes of this promotion:

• Bright Horizons Hatch End Day Nursery and Preschool
• Bright Horizons Hounslow Day Nursery and Preschool
• Bright Horizons West Hampstead Day Nursery and Preschool
• Bright Horizons West Hampstead Station Day Nursery and Preschool
• Bright Horizons East Greenwich Day Nursery and Preschool
• Bright Horizons Reigate Day Nursery and Preschool
• Bright Horizons Kingston Victoria Road Nursery and Preschool
• Bright Horizons Twickenham Meadway Day Nursery and Preschool
• Bright Horizons Guildford Day Nursery and Preschool
• Bright Horizons Barford Day Nursery and Preschool
• Bright Horizons Callands Day Nursery and Preschool
• Bright Horizons Southgate Day Nursery and Preschool
• Bright Horizons Elizabeth Terrace Day Nursery and Preschool
• Bright Horizons Dandelions Day Nursery and Preschool
• Bright Horizons Burgess Hill Day Nursery and Preschool
• Bright Horizons Wish Park Day Nursery and Preschool
• Bright Horizons Chiswick Day Nursery and Preschool
• Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
• Bright Horizons Chantry Hall Day Nursery and Preschool
• Bright Horizons Teddies Day Nursery and Preschool
• Bright Horizons Guildford Boxgrove Day Nursery and Preschool
• Bright Horizons Clairmont Day Nursery and Preschool
• Bright Horizons Timperley Day Nursery and Preschool
• Bright Horizons Bury St Edmunds Day Nursery and Preschool
• Bright Horizons Kew Day Nursery and Preschool
• Bright Horizons Wooldale Day Nursery and Preschool
• Bright Horizons Regents Park Day Nursery and Preschool

For the avoidance of doubt, only families enrolled at the nurseries listed above may act as Referrers. However, a New Family may redeem a valid Referral Code when booking a Nursery Tour and enrolling at any participating Bright Horizons nursery in England.