Contact Us
Parent Enquiries
For all of your questions, customer service, or if you would like to book a personal tour at one of our nurseries, please contact our Parent Enquiry Team who will be happy to help:
0800 085 4074
Alternatively you can complete the form below.
Parent Payments
If you have a child at one of our Bright Horizons nurseries and have a query with your account, please call us on 0800 085 4074
Human Resources
Human Resources (Employee Queries)
If you are an employee, or former employee, of Bright Horizons and would like to speak to a member of the HR team, call 0333 015 0431, Monday to Friday 9am-5pm or by emailing OneHR@BrightHorizons.com
Back-Up Care
If your organisation is a member of our Back-Up Care Programme, and you are looking to make a Back-Up Care booking, please contact us on the following numbers:
In the UK: 0800 247 1101
In Ireland: 1 800 303 547
Compliments and Complaints
How are we doing? If you'd like to send us feedback or to make a complaint, please call us on 0800 085 4074
For more information on our Complaints Policy Click Here
Press and Media Enquiries
For all press and media enquiries, please contact comms.team@brighthorizons.com
Please note that this inbox is regularly checked during opening hours and all enquiries will be responded to as quickly as possible.
