About Bright Horizons

At Bright Horizons, our legacy is built on Keeping Everyone Safe and providing exceptional care and education for the approximately 280 nurseries in the UK. Our services are designed to help families, employers and their employees solve the challenges of the modern workforce across life and career stages and comprise of full-service centre-based childcare and back-up care, which consists of centre based back up childcare, in-home care for children and adult/elder dependents, school age camps and virtual tutoring. Bright Horizons strategy is to serve children, families and clients; provide sustainable, safe, high-quality care and education achieved through a world class workforce and leadership; and grow a socially responsible and innovative thriving organisation.

At Bright Horizons, we are guided by our HEART Values and Principles; Honesty, Excellence, Accountability, Respect, and Teamwork. These are central to our organisation’s ethos and culture, and identify how each member of Bright Horizons’ family contributes to the whole.

The Great Place to Work Institute has recognised us as one of the Best Workplaces in the UK since 2006, awarding us Master status in 2015 in reflection of ten consecutive years of achieving such recognition.

Our Approach

Bright Horizons and its affiliated companies are working to prevent acts of modern slavery and human trafficking in all parts of our business and supply chain by imposing the same high standards on our suppliers that we impose on ourselves. Modern slavery is a serious crime. It encompasses slavery, servitude, and forced or compulsory labour and human trafficking. Victims of modern slavery can often face more than one type of abuse and slavery, for example if they are sold to another trafficker and then forced into another form of exploitation. A person is trafficked if they are brought to (or moved around) a country by others who threaten, frighten, hurt and force them to do work or other things they don’t want to do. We have systems and controls to help identify risks and prevent slavery and human trafficking within our workforce and supply chain.

Due to the nature of our business and our policies, procedures and practices, we assess our overall risk to modern slavery as low. It continues to be a priority for us to ensure that we operate ethically, source responsibly and work to prevent modern slavery and human trafficking throughout our organisation and in our supply chain.

Philip Smith, our Managing Director, UK, has overall responsibility for identifying, assessing and managing modern slavery risk and responding to modern slavery on behalf of Bright Horizons in the UK.

Our People

agency workers and consultants. We ensure our people have a high level of understanding of the risks of modern slavery and human trafficking and we undertake the following measures to help ensure that we operate ethically, source responsibly and work to prevent modern slavery and human trafficking throughout our organisation:

• We implement robust recruitment and ongoing employment policies and procedures for all our employees and workers.
• We use respected and reputable agencies, when needed, who adhere to our high standards of recruitment checks on any staff they provide to us.
• Our recruitment and ongoing employment practices, include checks on identity, right to work, references and criminal records.
• Our workforce has access to a confidential and anonymous whistleblowing hotline operated by an independent third party.
• A confidential Employee Assistance Programme allows staff to seek advice on issues of modern slavery which may affect them and is available to everyone in our organisation.
• We continue to invest in ensuring both our workforce and leadership are highly engaged, appropriately qualified and skilled and continue to build a culture with a strong purpose and clear values.
• We have made investments in salary increases, enhanced benefits, and instituted additional initiatives to maintain strong employee relations. We continue to invest in our employees and build on what makes us an employer of choice. We expanded our employee benefits in 2024 including enhanced parental leave and enhanced mental health and wellness resources.

It is important that everyone can raise any concern and that a resolution is reached as quickly as possible. This ethos is actively advocated throughout our business where concerns can be addressed via our OneHR Inbox or directly with the HR team or through our whistleblowing hotline. Bright Horizons prohibits intimidation, retribution, or retaliation of any kind against someone who makes a good faith report to any of our reporting resources.

Our Supply Chain

Bright Horizons has a zero-tolerance approach to slavery and human trafficking. We work to ensure all those in our supply chain and contractors comply with our values and ethics and are dedicated to preventing slavery and human trafficking.

Bright Horizons’ supply chain consists of suppliers for food, equipment and other products; services for cleaning, facilities and enrichment offerings; employment agencies and suppliers of back up care including nursery providers, childminders, nannies, holiday clubs, pet care and adult/elder care. To help ensure those in our supply chain and contractors comply with laws aimed to prevent slavery and human trafficking, we have undertaken the following:

• zWe implement robust policies and procedures for all our supply chain, including a Sustainable Procurement Policy.
• Our procurement practices include, where applicable, modern slavery risk assessments for each of our supply chain categories.
• Our Procurement department conducts due diligence on our suppliers prior to their on-boarding.
• Our Supplier Code of Conduct covers the Modern Slavery Act 2015.
• Our supplier contracts contain Modern Slavery contractual obligations.

Our Policies

Bright Horizons has robust policies and procedures in place that aim to ensure that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our policies and procedures are regularly reviewed and updated to reflect our resolve to act ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place within our business.

Our Governance

Bright Horizons Family Solutions Limited is wholly and directly owned by BHFS Two Limited, which is in turn owned by BHFS One Limited, the ultimate parent undertaking for the UK Group. BHFS One Limited is a wholly owned subsidiary of Bright Horizons Family Solutions LLC, a wholly owned subsidiary of Bright Horizons Family Solutions Inc., which is listed on the New York Stock Exchange.

Bright Horizons’ activities and operations in the UK are overseen by our UK Leadership Team (UKLT) which has ultimate responsibility for our UK operations and business. Our UKLT is made up of senior directors from various Bright Horizons’ teams and is chaired by our Managing Director.

The UKLT guides and oversees Bright Horizons in achieving the mission to enrich the lives of children, families and communities where we live and work.

Our day-to-day management is guided by a wealth of knowledge and expertise from all its staff both from an operational and a support office function.

Bright Horizons is accountable for its actions and decisions and ensures that learning is implemented from any situation across the whole of the Bright Horizons UK family including our efforts to prevent modern slavery and human trafficking.

Ongoing Endeavours

We aim to ensure that our systems, policies and processes remain robust and effective to prevent modern slavery and human trafficking throughout our organisation and within our supply chain. In 2025, we are working to:

• Review our onboarding and audit policies and procedures for all suppliers in our supply chain. This includes identifying and reviewing systems and third party checks that we may implement to manage and risk assess all suppliers.
• Develop and implement new training to all staff to educate them on the risks of modern slavery and human trafficking in our business and our supply chains.

Signed:

Philip Smith

Managing Director, UK

Date: 30 September 2025

BRIGHT HORIZONS FAMILY SOLUTIONS LIMITED

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and sets out the steps Bright Horizons Family Solutions Limited (and its affiliated group companies) have taken and will continue to take to address the risk of modern slavery or human trafficking occurring within its business.

Date financial year ended: 31 December 2024.

Board approval was given to this statement on: 30 September 2025