Information for Families

If your child attends a Bright Horizons nursery and you have tested positive for COVID-19, are suspected of having COVID-19 or are self-isolating, please inform a member of the Nursery Management Team and do not enter the nursery.

If you are registered for Back-Up Care and have tested positive for COVID-19, are suspected of having COVID-19 or are self-isolating, please do not utilise the programme.

 

As with any health concern, we want to ensure we are minimising the impact and reducing the possibility of exposure for children, families and staff in appropriate ways within our nurseries, offices and Back-Up Care network. 

We have policies to protect against the spread of any serious disease, including infection control, and we closely monitor and follow guidance from the relevant Public Health agencies, as well as the World Health Organisation and local health authorities.

How we can work together to Keep Everyone Safe

Our health and hygiene practices provide some of the best defences against the spread of most contagious illnesses. In addition to these, we have introduced some key measures of how we can work together to reduce the risks of cross infection.

Please support us by following these measures. Click here to access our Nursery Parent Information. 

Staff at Nursery

Ofsted, the early years’ regulator for childcare settings in England, has confirmed that they class the current situation as one which meets their threshold of “exceptions” in the Early Years Statutory Framework.  This enables nurseries to adjust staff to child ratios, if necessary, to continue to provide care and education.  Any changes we need to make will be fully risk assessed and will always prioritise the quality of care, safety and security of the children.

 

Resources for Families

As news of COVID-19 rapidly evolves, adults and children alike may be feeling concerned. During this time, we know parents and families can benefit from extra support at home, in both offering reassurance to children and increasing health, hygiene, and safety practices.  Visit our Resources page to find helpful guidance on a variety of topics, including implementing healthy habits, speaking to children about COVID-19 and keeping your child engaged in learning at home. 

 

Updated: Tuesday 23 March 2020 – Public Health

What to do if you have symptoms of COVID-19

What to do if someone in your household is displaying symptoms of coronavirus (ie. a new continuous cough or high temperature)

What to do if you have been exposed to someone who is suspected of having or has been confirmed with having COVID-19

How to avoid catching and spreading coronavirus (social distancing)

Additional Advice and Information

 


 

What to do if you have symptoms of COVID-19

If you are presenting one of the symptoms listed below and your child attends a Bright Horizons nursery or you are utilising Back-Up Care, please inform a member of the Nursery Management Team or Back-Up Care Team at the earliest opportunity and self-isolate for a minimum of 7 days:

  • high temperature, which Public Heath has confirmed is 37.8◦c or above; or
  • new, continuous cough. This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).

You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days, contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999

Staying at home and self-isolating is important in stopping the virus from spreading and protecting our nursery children, families and staff members. If you are self-isolating, please do not enter a nursery for this period or utilise Back-Up Care.

Please follow the stay at home guidance.

 

What to do if someone in your household is displaying symptoms of coronavirus (ie. a new continuous cough or high temperature)

If one person in your household has a new continuous cough or high temperature, everyone living there must stay at home and self-isolate for 14 days. If your child attends a Bright Horizons nursery, please inform a member of the Nursery Management Team at the earliest opportunity and do not enter the nursery. If you are registered for Back-Up Care, please do not utilise the programme during this time.

Please follow the stay at home guidance.

 

What to do if you have been exposed to someone who is suspected of having or has been confirmed with having COVID-19

If you believe you have been exposed to someone who is suspected of having or has been confirmed with having Covid-19 and your child attends a Bright Horizons nursery, please inform a member of the Nursery Management Team at the earliest opportunity and do not enter a nursery. Bright Horizons Health and Safety Team will then consult with the Health Protection Teams to determine if any further action needs to be taken.

How to avoid catching and spreading coronavirus (social distancing)

Everyone should do what they can to stop coronavirus spreading. For more information, please refer to the NHS Guidance. You can also find out more about how to protect older people and vulnerable adults, and extremely vulnerable persons.

Additional Advice and Information

For the latest information, guidance and advice on COVID-19, including self-isolating, please visit the dedicated government webpages regularly.

England: NHS and UK Government Response

Scotland: NHS Inform Scotland and Scottish Government

Northern Ireland: Public Health Agency and Department for Health

Republic of Ireland: Health Service Executive and Irish Government

 

Travel Advice

If you are planning to travel in the coming months, please visit the dedicated government webpages (listed above) for the latest news and advice. You can also visit Fit for Travel, Foreign and Commonwealth Office (UK) and Department of Foreign Affairs and Trade (Republic of Ireland).

  
The advice from Public Health is evolving on a regular basis and we will keep you updated regarding any further major developments as we receive them. If you have any further questions, call us on 0208 059 0990.