How can we help?

Contact Us - New Parent

I'm a parent and I'd like to find out more about a Bright Horizons nursery.

We know that choosing a nursery is a very big decision. We’re here to answer any question you may have, big or small.

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Contact Us - Existing Parent

I’m an enrolled parent and I have a query about financial or nursery billing matters.

Sorting out financial things and getting answers quickly matters to all of us. Let us know what you need.

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Contact Us - Compliments or Complaints

I’m a parent and I’d like to provide feedback or make a complaint.

If you have feedback, good or bad, we’d love to hear it and if you do have a complaint, we’ll take it very seriously.

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Contact Us - Media Enquiry

I’d like to make a media enquiry.

Please get in touch if you’re a journalist or a member of the media community you can email us

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Contact Us - Back-Up Care

I’d like to book Back-Up Care

If your employer is a member of our Back-Up Care Programme, and you are looking to make a Back-Up Care booking, please contact us on the following numbers:

In the UK:  0800 247 1101

In Ireland: 1 800 303 547

Contact Us - HR

I work (or worked) for Bright Horizons, and I have an HR question

We’ll put you in touch with the right person in our HR teams or call 0333 015 0431, Monday to Friday 9am-5pm or by emailing

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Contact Us - Something Else

It’s something else

Just let us know what you need!

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