Parent Enquiries

If you wish to enquire about your child attending a Bright Horizons nursery, please contact us, specifying the nursery you are interested in:

Online Form

Email –

Telephone – 08000854074


To find how to grow your career with Bright Horizons and to enquire about current vacancies, please contact:

Email –

Telephone – 0800 141 2909

Online Form

Parent Payments

If you have a child at one of our Bright Horizons nurseries and have a query with your account, please contact:

Email –

Telephone – 0330 024 5633

General Enquiries

For any other queries not covered by any of the above, please contact:

Email –

Telephone – 01933 415900

Back-Up Care Advantage (BUCA)

If your organisation is a member of our Back-Up Care Advantage Programme, and you are looking to make a Back-Up Care booking, please contact us on the following numbers:

In the UK: 0800 247 1101

In Ireland: 1800 303 547

Compliments and Complaints

How are we doing? If you'd like to send us feedback or to make a complaint, please complete the contact us form.
Email - Compliment –
Email - Complaint –

Press Enquiries

Press and Media Enquiries

For all press and media enquiries, please contact

Please note that this inbox is regularly checked by our Communications Team during opening hours and all enquiries will be responded to as quickly as possible.