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Account Management

Once your vision is transformed into reality, our Account Management team work closely with you to ensure your workplace nursery continues to have a positive impact on your people. Your dedicated Account Manager will work closely with our Engagement Team to review the nursery’s occupancy levels. They will also be supported by several operations colleagues, including a Regional Manager and Operations Director to ensure the nursery operates smoothly and effectively.

Bespoke Environments

We work with clients from a variety of sectors to create unique environments which have the desired impact on their organisation objectives, reputation management, commercial viability, and the mitigation of risk.

We understand every organisation is different and one size doesn’t fit all. We take time to understand your business and your employees to create the right environment.

With over 300 of our own Bright Horizons nurseries, we also have a thorough understanding of and the ability to meet the developmental needs of young children, and the requirements and expectations of parents and families. Our commitment to providing exceptional care and early education has been recognised externally and we’re proud to exceed the national figures for the percentage of settings rated Good or Outstanding.

Smooth Transitions Childcare Management

We have longstanding partnerships with our clients, many of whom have been working with us for more than 10 years, and we have evolved our services to meet the needs of their growing organisations. We’re also experts in transitioning childcare management, having successfully transitioned over 20 nurseries. We have a proven mobilisation process and protocols in place to ensure successful and sensitive transitioning, effective change management and minimisation of risk.

Our experts are able to bring the best of Bright Horizons while preserving the best of an existing nursery.

Exceptional Results

We’re delighted to work with so many organisations across a variety of sectors, supporting their recruitment, retention and engagement strategies.

We continually receive feedback from our clients and their families to ensure we always offer the very best support, and we’re delighted to hear consistently impressive results:

• 100% Client Satisfaction in 2016
• 100% Satisfaction with Account Management in 2016
• 100% Satisfaction with Regional and Nursery Management in 2016

Awards and Accolades