Parent Enquiries

If you wish to enquire about your child attending a Bright Horizons nursery, please contact us, specifying the nursery you are interested in:

Online Form

Email – parentenquiry@brighthorizons.com

Telephone – 08000854074


Recruitment

To find how to grow your career with Bright Horizons and to enquire about current vacancies, please contact:

Email – europe.recruitment@brighthorizons.com

Telephone – 0800 141 2909

Online Form

Parent Payments

If you have a child at one of our Bright Horizons nurseries and have a query with your account, please contact:

Email – paymentqueries@brighthorizons.com

Telephone – 01933 415981


General Enquiries

For any other queries not covered by any of the above, please contact:

Email – generalenquiries@brighthorizons.com

Telephone – 01933 415900


Back-Up Care Advantage (BUCA)

If your organisation is a member of our Back-Up Care Advantage Programme, and you are looking to make a Back-Up Care booking, please contact us on the following numbers:

In the UK: 0800 247 1101

In Ireland: 1800 303 547


Compliments and Complaints

How are we doing? If you'd like to send us feedback or to make a complaint, please complete the contact us form.
Email - Compliment – parentenquiry@brighthorizons.com
Email - Complaint – ukcomplaints@brighthorizons.com



Press Enquiries

Press and Media Enquiries

For all press and media enquiries, please contact comms.team@brighthorizons.com

Please note that this inbox is regularly checked by our Communications Team during opening hours and all enquiries will be responded to as quickly as possible.