Information for Families

Information for Families

If your child attends a Bright Horizons nursery and you have tested positive for COVID-19, are suspected of having COVID-19 or are self-isolating, please inform a member of the Nursery Management Team and do not enter the nursery.

If you are registered for Back-Up Care and have tested positive for COVID-19, are suspected of having COVID-19 or are self-isolating, please do not utilise the programme.

 

As with any health concern, we want to ensure we are minimising the impact and reducing the possibility of exposure for children, families and staff in appropriate ways within our nurseries, offices and Back-Up Care network. 

We have policies to protect against the spread of any serious disease, including infection control, and we closely monitor and follow guidance from the relevant Public Health agencies, as well as the World Health Organisation and local health authorities.

 

How we can work together to Keep Everyone Safe

Our health and hygiene practices provide some of the best defences against the spread of most contagious illnesses. In addition to these, we have introduced some key measures of how we can work together to reduce the risks of cross infection.

Please support us by following these measures.

Staff at Nursery

Ofsted, the early years’ regulator for childcare settings in England, has confirmed that they class the current situation as one which meets their threshold of “exceptions” in the Early Years Statutory Framework.  This enables nurseries to adjust staff-to-child ratios, if necessary, to continue to provide care and education.  Any changes we need to make will be fully risk assessed and will always prioritise the quality of care, safety and security of the children.

Resources for Families

As news of COVID-19 rapidly evolves, adults and children alike may be feeling concerned. During this time, we know parents and families can benefit from extra support at home, in both offering reassurance to children and increasing health, hygiene, and safety practices. Visit our Resources page to find helpful guidance on a variety of topics, including implementing healthy habits, speaking to children about COVID-19 and keeping your child engaged in learning at home. 

 

Updated: Thursday 6th August 2020 – Public Health

What to do if your child has symptoms of COVID-19

What to do if someone in your household is displaying symptoms of coronavirus (ie. a new continuous cough or high temperature of 37.8◦c or more, or a loss of, or change in, your normal sense of taste or smell (anosmia))

How to avoid catching and spreading coronavirus (social distancing)

Testing

Additional Advice and Information

Travel Advice

 


What to do if your child has symptoms of COVID-19

If  your child is presenting one of the symptoms listed below and your child attends a Bright Horizons nursery or you are utilising Back-Up Care, please inform a member of the Nursery Management Team or Back-Up Care Team at the earliest opportunity and the child must self-isolate for a minimum of 10 days:

  • high temperature, which Public Heath has confirmed is 37.8◦c or above; or
  • new, continuous cough. This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual); or
  • A loss of, or change in, your normal sense of taste or smell (anosmia).

You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 10 days, contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency, dial 999

Staying at home and self-isolating is important in stopping the virus from spreading and protecting our nursery children, families and staff members. If you are self-isolating, please do not enter a nursery for this period or utilise Back-Up Care.

Please follow the stay at home guidance which provides advice regarding testing. We would encourage people with symptom(s) to be tested.

https://www.gov.scot/coronavirus-covid-19/

https://gov.wales/self-isolation-stay-home-guidance-households-possible-coronavirus

 

What to do if someone in your household is displaying symptoms of COVID-19 (i.e. a new continuous cough or high temperature or a loss of, or change in, your normal sense of taste or smell (anosmia))

If one person in your household has a new continuous cough or high temperature or a loss of, or change in, your normal sense of taste or smell (anosmia) everyone living there must stay at home and self-isolate for 14 days. If your child attends a Bright Horizons nursery, please inform a member of the Nursery Management Team at the earliest opportunity and do not enter the nursery. If you are registered for Back-Up Care, please do not utilise the programme during this time.

Please follow the stay at home guidance which provides advice regarding testing.

https://www.gov.scot/coronavirus-covid-19/

https://gov.wales/self-isolation-stay-home-guidance-households-possible-coronavirus

 

How to avoid catching and spreading COVID-19 (social distancing)

Everyone should do what they can to stop coronavirus spreading. For more information, please refer to the NHS Guidance.

You can also find out more Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19 

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

https://www.gov.scot/publications/covid-shielding/

https://gov.wales/guidance-on-shielding-and-protecting-people-defined-on-medical-grounds-as-extremely-vulnerable-from-coronavirus-covid-19-html

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/coronavirus-covid-19-physical-distancing

https://www.gov.uk/government/publications/staying-alert-and-safe-social-distancing

https://www.gov.scot/publications/coronavirus-covid-19-phase-1-staying-at-home-and-away-from-others/

Testing

Please note the following links to the government advice regarding Testing

 England

https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works

https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested

 

Scotland

https://www.gov.scot/publications/coronavirus-covid-19-test-trace-isolate-support/pages/3/

https://www.gov.scot/publications/coronavirus-covid-19-getting-tested/

 

Wales

https://gov.wales/test-trace-protect-coronavirus

https://gov.wales/apply-coronavirus-test

 

Northern Ireland

https://www.publichealth.hscni.net/covid-19-coronavirus/testing-and-tracing-covid-19

 

Republic of Ireland

https://www2.hse.ie/conditions/coronavirus/testing/how-to-get-tested.html


Travel Advice

If you are planning to travel in the coming months, please visit the dedicated government webpages (listed above) for the latest news and advice. You can also visit Fit for Travel, Foreign and Commonwealth Office (UK) and Department of Foreign Affairs and Trade (Republic of Ireland).

If you’re a resident or visitor travelling to the UK, you must follow the attached advice:

https://www.gov.uk/uk-border-control

There are different self-isolation rules and penalties depending on whether you are travelling to:

When you do not need to self-isolate

You may not need to self-isolate for 14 days if you’re travelling from some countries or territories.

You still have to provide your journey and contact details.

These countries or territories are different depending on whether you’re travelling to:

You’ll still need to self-isolate if you’ve visited or made a ‘transit stop’ in the previous 14 days in any country that is not on the list. A ‘transit stop’ is a stop where passengers can get on or off a coach, ferry, train or plane. Your ticket should say if a stop is a transit stop.

The 14 days begin from the date you left that country.

When you do not need to provide your details or self-isolate in the UK

You do not need to complete the form or self-isolate if you’re travelling from one of the following places, and you were there for 14 days or more:

  • Ireland
  • the Channel Islands
  • the Isle of Man

There are other reasons why you might not need to complete the form or self-isolate. Read the list of who does not need to complete the form or self-isolate.

Additional Advice and Information

For the latest information, guidance and advice on COVID-19, including self-isolating, please visit the dedicated government webpages regularly.

England: NHS and UK Government Response

Scotland: NHS Inform Scotland and Scottish Government

Northern Ireland: Public Health Agency and Department for Health

Republic of Ireland: Health Service Executive and Irish Government

Wales: https://www.wales.nhs.uk/ and https://gov.wales/coronavirus

  
The advice from Public Health is evolving on a regular basis and we will keep you updated regarding any further major developments as we receive them. If you have any further questions, call us on 0208 059 0990.